Jaz Makadi Saraya Palms Hurghada

"Egyáltalán nem voltam megelégedve a szállodával és a nyújtott szolgáltatással. Legfőbb problémák: mint tudtuk a szállás nem közvetlen tengerparti, busszal lehet eljutni oda, de számomra teljesen értelmezhetetlen módon óránként 1 busz járt csak, tehát ha lemaradtunk egyikről akkor 1 órát kellett várni a következőre. Szerintem ez túl ritka egy nyaralóhelyen egy szállodától. Az ételek minőségével és valtozatossagaval sem voltam megelégedve, volt hogy egymás után több napon keresztül ugyanaz az étel volt kirakva ebédre, vacsorára , kevés volt a választék és nem voltak ízletesek. Programok miatt volt hogy kertünk reggeli csomagot, a kapott szendvicsek ehetetlenek voltak, kiszáradt, semmilyen szendvicseket kaptunk. Illetve naponta járt 2db másfél literes víz a szobához, de a víz nem ásványvíz volt, hanem a szálloda valószínűleg forralt csapvizet biztosított, ami érthetetlen hogy palackozott ásványvíz miért nem fér bele a szolgáltatásokba. Nem ajánlom a szállodát és nem mennék vissza ide sosem. "

"Kivételes vendéglátás és emlékezetes élmény a szállodábanÉpp most érkeztem meg a legnagylelkűbb szállodából, és nem is lehetnék elégedettebb a tapasztalatommal. A visszaigazoló hívástól az érkezésemig és a bejelentkezési folyamatig a recepciós csapat hihetetlenül segítőkész volt, különösen Mohamed Saied, Fady és Reda úr. A személyzet minden tagja teljesen kényeztetett minket, biztosítva, hogy minden, amire szükségünk volt, könnyen elérhető legyen.A vendéglátás szintje felülmúlta az elvárásainkat. A medence és a strand csodálatos volt, a létesítmények tisztasága, beleértve a mosdókat is, dicséretes. Az aquapark fantasztikus volt, és a kínált ételek változatossága lenyűgöző.Szeretném kifejezni hálámat az Al Nakheil Étterem minden dolgozójának, különösen Mohamed és Ali úrnak a kiemelkedő szolgáltatásukért.Tripadvisor vélemény"

Értékelve: 2026.08.23

5 / 5

Schönes hotel

"Das Hotel war wie immer sehr sauber und das Personal war sehr nett und auch immer hilfsbereit, die Animation war sehr gut aber es fehlt ihnen an den vernünftigen Mitteln für eine gute Umsetzung ihrer Animation"

Értékelve: 2026.08.23

5 / 5

Our Experience at Jaz Makadi Saraya Resort

"(English review is available below)​Erken saatteki uçuşumuz nedeniyle otele sabaha karşı ulaşmamıza rağmen, Kareem'in sıcak ve samimi karşılamasıyla hızlıca giriş yaptık. Bize Jaz Makadi Saraya Resort hakkında son derece detaylı bilgiler verdi. Odamız geniş, ferah ve tertemizdi. Bugün oteldeki 5. günümüz, 2 gün sonra ayrılacağız.​Kız arkadaşımın doğum günü bu tatile denk geldi. Doğum günü akşamında odamızda otel yönetiminden nazik bir kutlama mektubu bulduk. Akşam yemeğine gittiğimizde bu durumu Sara'ya söyledik; Sara, Ahmed ve 4 kişi daha bizim için yemeğin ardından gerçekten çok güzel ve unutulmaz bir parti organize ettiler. Bu jestleri için kendilerine özellikle çok teşekkür ederiz.​Yemek çeşitliliği genel olarak beklentimin altında kalsa da lezzet ve hijyen açısından fazlasıyla yeterliydi. Mutfak ekibi ve servis personeli gerçekten mükemmel; harika bir misafirperverlik sunuyorlar. Sunflower restoranda özellikle Sara, Ahmed ve Emad bize çok yardımcı oldular, restorandaki diğer personeller de aynı şekilde çok iyiler.​Çevre düzenleme personelleri sürekli arı gibi çalışıyor, etraf her zaman çok güzel görünüyor. Ayrıca otelin her yerinde neşeli serçeler var, ortama ayrı bir güzellik ve canlılık katıyorlar. Ganzabil havuz tarafında ise Tayeb bizimle çok güzel ilgilendi.​Etkinlik programı biraz zayıf olsa da animasyon ekibinin enerjisi yüksek. İşlerinde çok başarılılar, özellikle çocuk aktivitelerinde harikalar yaratıyorlar. Katoja harika danslarıyla bizi çok eğlendirdi. Dola ise dj kabininde harikalar yaratıyor. Animasyon ekibinden Nour, tatilimiz boyunca ilgisini hiç eksik etmedi, kendisine ayrıca teşekkür ederim.​Jaz Makadi Saraya Resort'tan sahile yürüyerek 8 dakikada gidebiliyoruz. Deniz çok güzeldi; gözlük ve şnorkelle baktığınızda kıyıda bile balıkları ve diğer su canlılarını rahatça izleyebiliyorsunuz. Aquapark da uzak değildi ancak biz tercih etmediğimiz için gitmedik. Sahilde görev yapan Ayman başta olmak üzere tüm servis personeline de emekleri için teşekkürler.​Günün sonunda lobide dinlenirken servis ekibi yine çok ilgiliydi. Trainee Omar lobi ve otel ile ilgili konularda bize çok yardımcı oldu. Lobi kafede ise El Taher’in hazırladığı kokteyller ve sunumu harikaydı; kafede El Taher’e denk gelirseniz kesinlikle çok şanslısınız!​Geliştirilmesi Gereken Noktalar ve Tavsiyeler:​İçme Suyu: İçme suyu konusunda hassas biriyim. Minibardaki kapalı şişe sular haricinde otelde sunulan içme sularını maalesef hiç beğenmedim.​İnternet: Otelin standart Wi-Fi bağlantısı oldukça yavaş. Tatilde biraz çalışmayı planlamıştım ancak bilgisayarı verimli kullanamadım. İnternete ihtiyacınız varsa hazırlıklı gelmenizi öneririm.​Çevre / Alışveriş: Pazar tarafına çıkarsanız pazarlık yapmadan kesinlikle bir şey almayın. Bölgenin genel adeti bu yönde ve ilk söylenen fiyatlar buna göre yüksek tutuluyor.​Özetle: Personeller harika, yönetim kendini geliştirmeli.​(English Review)​We arrived at the hotel early in the morning due to our flight schedule, but Kareem made our check-in seamless with a warm and friendly welcome, providing thorough details about Jaz Makadi Saraya Resort. Our room was spacious, bright, and spotless. Today is our 5th day at the resort, and we will be checking out in 2 days.​My girlfriend’s birthday happened to fall during this trip. On her birthday evening, we found a lovely congratulatory letter from management in our room. When we went down for dinner, we mentioned this to Sara. Sara, Ahmed, and 4 other staff members put together a wonderful and unforgettable celebration party for us after dinner. A very special thank you to them for such a thoughtful gesture!​While the overall food variety was below my expectations, the taste and hygiene standards were completely sufficient. The culinary and service staff were exceptional and offered fantastic hospitality. At the Sunflower Restaurant, Sara, Ahmed, and Emad were especially helpful, and all the other restaurant staff were equally great.​The landscaping team works tirelessly like bees, keeping the surroundings looking beautiful at all times. Additionally, there are cheerful sparrows all around the resort, which add wonderful charm and life to the atmosphere. Over at the Ganzabil pool, Tayeb took great care of us.​Although the entertainment schedule was a bit light, the animation team maintained great energy. They are amazing at what they do, especially with children's activities. Katoja entertained us immensely with her fantastic dancing, and Dola works wonders at the DJ booth. Special thanks to Nour from the animation team for staying in touch with us throughout our stay.​It takes just a 8-minute walk to reach the beach from Jaz Makadi Saraya Resort. The sea was beautiful—with a mask and snorkel, you can spot fish and aquatic life even right near the shore. The aquapark was also nearby, though we opted not to visit. I would also like to thank Ayman and all the beach service staff for their hard work.​In the evenings, while unwinding in the lobby, the service team was very attentive. Trainee Omar was very helpful with providing information regarding the lobby and the hotel itself. At the lobby bar, El Taher’s cocktails and presentation were outstanding—if he is on shift, consider yourself lucky!​Areas for Improvement & Tips:​Drinking Water: I am quite sensitive when it comes to drinking water. Unfortunately, I did not like the drinking water served at the hotel, except for the sealed bottled water provided in the minibar.​Wi-Fi: The standard internet connection is very slow. I planned to do a bit of work on my laptop but couldn't use it efficiently. If you need reliable internet, I recommend coming prepared.​Local Shopping: If you visit the local bazaars, never buy anything without bargaining. It is standard practice there, and initial asking prices are set higher accordingly.​Summary: The staff are amazing, but the management needs to improve."

Értékelve: 2026.08.22

5 / 5

Excellent Medical Treatment

"* Integrated Clinic Review *This review is solely intended for the treatment I received from Clinic and medical team based at the Jas Makadi Saraya Hotel.During my stay over the last two weeks (7-21 Aug) I had the misfortune of suffering with Dehydration whilst at the beach and was rushed to the Clinic by the Beach Medics. Dr Mario and Dr Joseph took extreme care of me, made my 16yr old son completely at ease and reassured that I was in very good care. They explained everything what they were doing and allowed my son to take pictures incase we needed to reference back to anything in the future.I was in extreme pain and quickly placed on IV fluids. I had a full blood count sent off to confirm the diagnosis and best long term treatment. I had 3 course of IV fluids over the next few days and they were happy to fit the treatments in around my pre-booked trips (if I was feeling well enough to travel). Dr Mario also offered the clinics assistance whereby they would speak to the trip organisers to seek any refunds if I couldn’t travel.They helped with all the paperwork for my Insurance claim and prepared a full medical report with treatments and liaised with the local pharmacy for my prescription.Nurse Fady was excellent, especially with the cannula! (Hardly any bruises) Even with a slight language barrier he took good care of me and we had a good chat (through Google Translate).Dr Joseph was very informative, caring and even worked on his 50th Birthday to make sure his patients were well cared for.It’s not where you expect to end up on holiday but if it were to happen again somewhere else in the world I hope I have a Dr Mario, Dr Joseph and Nurse Fady equivalent looking after me."